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Every Step of the Way
Email Support
support@fora.day
Knowledge Base
Browse guides & documentation
FAQ
Browse common questions
Comprehensive
Support Solutions
Support Channels
AI Chat Support
24/7 instant assistance for common questions and issues (24 Hours / 7 Days a week)
Email Support
support@fora.day - Monitored during business hours (9am-9pm EST / Mon-Fri)
Live Video Support
Available for Enterprise customers (9am-9pm EST / Mon-Fri)
In-Product Chat
Real-time human support via Intercom within the FORA app (9am-9pm EST / Mon-Fri)
Response Times
Severity 1 (Critical)
Resolution within 2 hours
Severity 2 (Major)
Resolution within 6 hours
High Priority
Response within 12 hours
Medium Priority
Response within 24 hours
Low Priority
Response within 2-3 business days
Training & Resources
Documentation
Comprehensive guides and API documentation
Video Tutorials
Step-by-step visual guides for key features
Live Training
Scheduled sessions for teams and administrators
Knowledge Base
Searchable articles and troubleshooting guides
Meeting Platform
Support Resources
Uncompromising
Security and Reliability
At FORA, security isn't just a priority - it's our obsession. SOC 2 compliant and constantly vigilant, our team works tirelessly to protect your data, exceed standards, and maintain your trust.
View Security Portal